Telehealth Services
What is Telemedicine?
Telemedicine is the exchange of medical information from one site to another via electronic communications. The telemedicine service offered to you will allow you to have a medical appointment with the doctor via secure and interactive video equipment. You will be able to speak in real-time with the doctor during your telemedicine appointment.
Is Telemedicine Safe?
Yes, all telemedicine sessions are safe, secure, encrypted, and follow the same privacy (i.e., HIPAA) guidelines as traditional, in-person medical appointments. Your telemedicine appointments will always be kept confidential. In addition, telemedicine appointments are not audio or video recorded.
Still have other questions about Telemedicine?
Click on this link or go to our blog section to find additional information about Telemedicine Services.
Appointments
Is Clarksville Addiction Recovery accepting new patients?
Yes, we are accepting new patients. You may schedule an appointment by calling 931-919-2742.
Does your facility provide telemedicine services?
Yes. Our facility provides a hybrid model of services, including Suboxone Telemedicine or Telehealth services as well as in-person at our office.
Is Online or Telemedicine Services offered for anyone in Tennessee?
Yes. We are able to provide services to patients all over the state of Tennessee.
Does Clarksville Addiction Recovery accept pregnant patients?
Yes. We gladly accept pregnant patients for our services and strive to coordinate care through the OB-GYN for both the mother and the unborn child. We will determine whether our services are appropriate based on assessment results of our trained physicians and if needed, recommend the next level of care.
When is Clarksville Addiction Recovery open and how soon can I be seen?
We are open Tuesday's from 12:00pm-4:00pm, and Thursday's and Friday's from 8:00am-4:00pm. Monday and Wednesday appointment are available by appointment. We provide same-day appointments when possible. We most often schedule patients within 1-2 days of the initial call.
How early should I arrive for my appointment?
For new patient appointments, we recommend arriving 30 minutes prior to your appointment time. For follow-up appointments, we recommend arriving 15 minutes prior to appointment time.
What should I bring to my appointment?
Please bring a photo ID and a list of any prescription or over-the-counter medications you are taking. If you are pregnant, please bring a confirmation of pregnancy from your OB-GYN or other provider.
What if I need a prior authorization for my medication?
A prior authorization may be required by your insurance plan for medication. We will complete this process as quickly as possible. The length of time required for approval varies with different insurance companies and depends on your specific plan. Typically, 1-2 business days. This is included in your visit.
How can I decrease my wait time in office?
For new patients, we will send you our new patient registration form before your appointment to fill out. Make sure to arrive on time or 15 minutes before your appointment.
Can my family come with me to office visits?
It is strongly advised to involve your family in all appointments. During the intake process, you will be requested to provide consent for their participation. Research indicates that having the support of your family enhances the effectiveness of opiate addiction recovery.
Services
What services are provided at Clarksville Addiction Recovery?
We provide physician services to ensure Suboxone treatment is right for you, individual and group counseling, assessments, recovery support services and laboratory services.
How often will I come in for an appointment?
Clarksville Addiction Recovery wants to ensure all patients have a great start to recovery. During the initial 30 days of treatment, we require you to come in for 3 weekly visits. These visits will include a combination of lab and physician services, counseling sessions and recovery support services. After your initial 30 days, your frequency of visits will depend on your specific treatment plan and needs. Most often, you can expect 1 visit per month which will include lab and physician services, counseling sessions and recovery support services. Should you need or desire additional appointments during the month, our services will always be available to meet your individual needs.
What can I expect on my first appointment?
You can expect to be greeted with a smile in a warm, welcoming and judgement-free atmosphere. You will visit the lab where a urinary drug screen will be conducted. You will then meet with our experienced treatment team who will conduct assessments to determine your individual treatment plan. We want you to feel free to ask questions about your planned treatment as well as concerns regarding any prescribed medication. Following your assessment with our team, we will schedule your next weekly follow-up appointment.
What is a treatment plan and how long will I be in treatment?
Your treatment plan is developed by you and your treatment team. It will be your guide throughout your road to recovery while at Clarksville Addiction Recovery regarding identified personal short-term and long-term goals as well as medication goals.
There is no specific length of time in treatment as individuals progress through treatment at various rates. Discussions regarding length of treatment and discontinuation will be discussed with treatment team.
What can I expect from the counseling sessions?
Our counseling services are provided by knowledgeable and experienced substance abuse counselors. You will learn skill building and how to adhere to a recovery plan. You will discover techniques that focus on ending substance use and explore social, family, and professional/educational outcomes. Our counselors use cognitive-behavioral therapy to teach individuals in treatment to recognize and stop negative patterns of thinking as well as negative behavior. We offer our counseling services as often as you need at no additional cost.
What are recovery support services?
The purpose of recovery support services is to connect patients with community resources. Whether it is employment, housing, transportation, healthcare, childcare or other needs, we will provide information and assistance to help you while on your road to recovery. Our CPRS (Certified Peer Recovery Specialist) will help identify and coordinate any treatment plans.
Payment
How much does it cost for treatment at Clarksville Addiction Recovery?
Clarksville Addiction Recovery offers three different self-pay payment plans for treatment services. The payment options include weekly, bi-weekly, and monthly plans to accommodate each person's financial needs. You may change plans at any time.
All plans include a 12-panel drug card, counseling sessions, physician services and recovery support services.
Does Clarksville Addiction Recovery accept insurance?
We currently accept:
Tenncare - Amerigroup (Medicaid)
Tenncare - Bluecare (Medicaid)
Tenncare - United healthcare Community Plan (Medicaid)
Blue Cross Blue Shield of TN (Commercial)
United Healthcare (Commercial)